Lots of places want to sell you equipment but how many want to back it up? Most all the equipment we sell and install is designed for years of trouble free service. But like all electronics they are put together by humans and occasionally you may have a problem. Well, the big box stores will send you to a call center in Idaho or even another country. Then you have to box it up (if you still HAVE the box) and send it to who knows where.
But that is not what happens at Goodyear Custom Audio Video. I am not going to tell you nothing ever happens to high tech electronics. But if you have a problem, WE want to be the solution. We have our own in house service department for high quality electronics repair. That’s right! Pick yourself up, because we are one of the few companies in the area or even Houston that has our own service people.
We have over $15,000 of test and repair equipment and the people to back it up with years of experience.
That means if you have a problem with an item you purchased from us, you deal with us. Since you know us and we know you we will work for you with the manufacturers when it comes to that “one day out of warranty” issue. I can’t tell you we will always win. But we do a much better job than those impersonal warranty centers in another state.